Privacy Policy

Last updated: October 2026

Zeric LLC ("we", "us", or "our"), doing business as Spavia Day Spa - West Plano, respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information in connection with our day spa services and internal systems.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Contact Details: Name, email address, phone number, and mailing address.
• Appointment & Service Information: Dates, service preferences, notes regarding treatments, and technician preferences.
• Payment Information: Billing details and transaction records processed securely through our payment provider (Mindbody).
• Staff & Account Information: Google profile information (name and email) used for internal single sign-on (SSO) to authorized operational tools.

2. How We Use Information

We use personal information for standard operational purposes, including:

• Providing, scheduling, and confirming day spa treatments and memberships.
• Processing transactions and sending receipts or service reminders.
• Authenticating authorized owners, managers, and staff accessing our internal management portal (Spavia Hub).
• Responding to guest inquiries, customer service requests, and feedback.

3. How Information Is Shared

We do not sell, rent, or lease your personal information to third parties. Information is only shared under the following conditions:

• Service Providers: Trusted software partners (such as Mindbody Online) that support appointment booking, scheduling, and payment processing.
• Legal Requirements: If required by law, subpoena, or regulation to protect our rights, safety, or property.

4. Data Security

We maintain industry-standard physical, electronic, and administrative security measures to protect against unauthorized access, alteration, or disclosure of personal information.

5. Your Choices & Contact Information

You may opt out of promotional communications at any time by following unsubscribe instructions or contacting us directly.

For questions regarding this policy or your data, please contact:

Spavia Day Spa - West Plano (Zeric LLC)
2100 Dallas Parkway, Suite 152
Plano, TX 75093
Email: spaviateam@spaviaplano.com
Phone: (469) 304-4444